Our clinical services are organised into three Service Delivery Units, each with a lead manager and a lead clinician.
These lead clinicians are supported by a wider group of healthcare professionals, working in the services and contributing their expertise in clinical audit, clinical standards and the review of complaints.
The clinical leads:
Dr John Caldwell: Out of Hours Primary Care
Dr Kath Jones: Urgent and Community Based Services
Carol Rogers (Nurse): NHS 111
of patients requiring a face-to-face consultation with a GP at an out-of-hours centre started their consultation within 2 hours of the end of their telephone assessment.